JB
Johannes B

1 reviews | Active since Oct 2016

01 Nov 2021, 18:22

Metrofibre the worst company

Do not join the Metrofibre team in die middle of last month i ordered a router from webafrica fast fast and the router was deliverd to my door they send the installers to install at my home and they said it will take 24 to 48hrs to activate my line that was on Friday its Monday night and geuss what no wifi and since Monday morning ive phoned 50minutes on my contract gone just to sort this **** out with metrofibre you are on line for 20minutes then someone answers and cant help you or they say they cant pick up your router to activate the line. Then after 2 hours ive phoned again now they tell me they will activate my line about 20 minutes later still not activated. Do not make use of metrofibre they are useless. They can come take out their **** and router will get someone else that wants to make the clients happy

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply02 Nov 2021, 07:34
Official
Good day,

We trust you are well.

We do apologize for all the inconvenience caused.

Kindly be advised that we are investigating your request for us to assist accordingly.

Kind Regards
MetroFibre