1 reviews | Active since Mar 2023
Metrofibre The Epitome of Abysmal
I had faith in this company. In January they installed fiber for me. It worked for ONE DAY. ONLY ONE DAY. I called and emailed numerous times for it to get sorted and it never did. Eventually I ended up cancelling my contract. These people charged me the entire amount. Keep in mind that I cancelled this contract in JAN. Today. In March. I receive a statement charging me. I received one in Feb. after I have received cancellation confirmation and several people called me about cancellations.
Are you guys *********** or you really just don’t know what you are doing? Your service is utterly useless and the worst I have encountered in my life. Please just leave me alone. I want nothing to do with this dismal company with subpar employees.
Please accept our sincerest apologies for the inconvenience.
This is not how we want our customers to experience our services.
Please note we have brought your complaint to the attention of our finance department and will revert with feedback.
Kind Regards
Marilize
MetroFibre
Please accept our sincerest apologies for the inconvenience.
This is not how we want our customers to experience our services.
Please note we have brought your complaint to the attention of our finance department and will revert with feedback.
Kind Regards
Marilize
MetroFibre
Thank you for bringing your issue to our attention.
We have contacted the finance department and requested them to check your account and assist.
They will contact you and send you an e-mail with regard to the billing.
We do apologise for the inconvenience that this has caused you.
Kind Regards,
Siboniso
Metrofibre
Thank you for bringing your issue to our attention.
We have contacted the finance department and requested them to check your account and assist.
They will contact you and send you an e-mail with regard to the billing.
We do apologise for the inconvenience that this has caused you.
Kind Regards,
Siboniso
Metrofibre
