DP
Dan P
1 reviews | Active since May 2016
23 Apr 2020, 10:25
MetroFibre Technical Service SLOW!
Been without internet for more than 2 days. They take too long to restore service to their customers (Other SP's on their network). There are many people in my estate who are affected by this poor service resulting in us not being able to work or home school our kids during this lockdown period. Come on MetroFibre, give us better service.
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Replies (2)
MetroFibre Networx's replyOfficial
23 Apr 2020, 11:38Good day Dan,
Thank you for your message.
Can you kindly supply us with your ticket number so that your problem can be escalated to the correct department?
Thank you,
The MetroFibre Team
Thank you for your message.
Can you kindly supply us with your ticket number so that your problem can be escalated to the correct department?
Thank you,
The MetroFibre Team
MetroFibre Networx's reply23 Apr 2020, 11:38
Official
Good day Dan,
Thank you for your message.
Can you kindly supply us with your ticket number so that your problem can be escalated to the correct department?
Thank you,
The MetroFibre Team
Thank you for your message.
Can you kindly supply us with your ticket number so that your problem can be escalated to the correct department?
Thank you,
The MetroFibre Team
MetroFibre Networx's replyOfficial
23 Apr 2020, 12:51Thank you Dan,
Your contact details have been escalated to our support department and they will be in contact with you.
Regards,
The MetroFibre Team
Your contact details have been escalated to our support department and they will be in contact with you.
Regards,
The MetroFibre Team
MetroFibre Networx's reply23 Apr 2020, 12:51
Official
Thank you Dan,
Your contact details have been escalated to our support department and they will be in contact with you.
Regards,
The MetroFibre Team
Your contact details have been escalated to our support department and they will be in contact with you.
Regards,
The MetroFibre Team