nO
nicolas O

1 reviews | Active since Sept 2016

24 Aug 2021, 08:38

MetroFibre Sucks

My paving has been messed up by Metrofibre and has been left like that for 3 months now. I have phoned them more than 12 times and requested that they fix their mess and nothing happens. I have spoken to a Managers and Supervisors that promise me the moon and stars and get nothing out of them. I have left my contact details there every time I phoned. I told you guys, you don't fix my paving, I WILL CUT YOUR FIBRE and just to be even, I will pour cement. Thanks for wasting my time. Most useless place I had ever had to deal with and Im not even a customer yet? And don't think I ever will be!!!!!

0
Replies (3)
MetroFibre Networx
MetroFibre Networx's reply24 Aug 2021, 13:11
Official
Good afternoon Nicolas,

Thank you for your message. 

Kindly can you send us your full names, contact details, residential address, ISP account number as well as ticket number so that we can escalate your problem to the correct department.

Thank you,
The MetroFibre Team 
nO
nicolas O's update25 Aug 2021, 07:25
Reviewer Update
HOW ABOUT YOU PHONE ME? ON THE NUMBER THAT I HAVE LEFT!!!!

MetroFibre Networx
MetroFibre Networx's reply27 Aug 2021, 07:51
Official
Thank you Nicolas,

A support agent will be in contact soon.

Regards,
The MetroFibre Team