EK
Enver K
1 reviews | Active since Apr 2021
04 Feb 2023, 08:56
Metrofibre sucks
Since the 14 of Jan 2023 there have been 11 tickets logged via my ISP for metrofibre for Pebblestone Creek River Estate complex. Daily internet downtime blamed on fibre line damage or tampering. The line goes down after loadshedding.
Helpful (0)
Replies (3)0
Replies (3)
MetroFibre Networx's replyOfficial
04 Feb 2023, 09:43Good morning Enver,
Thank you for taking my call.
As discussed, we will be communicating with our maintenance department in this regard.
Kind Regards
Clarisa
Metrofibre
Thank you for taking my call.
As discussed, we will be communicating with our maintenance department in this regard.
Kind Regards
Clarisa
Metrofibre
MetroFibre Networx's reply04 Feb 2023, 09:43
Official
Good morning Enver,
Thank you for taking my call.
As discussed, we will be communicating with our maintenance department in this regard.
Kind Regards
Clarisa
Metrofibre
Thank you for taking my call.
As discussed, we will be communicating with our maintenance department in this regard.
Kind Regards
Clarisa
Metrofibre
EK
Enver K's updateReviewer Update
04 Feb 2023, 09:50Thank you Clarissa for resolving my issue.
Please can metrofibre have a proactive plan to address these downtime issues.
Please can metrofibre have a proactive plan to address these downtime issues.
EK
Enver K's update04 Feb 2023, 09:50
Reviewer Update
Thank you Clarissa for resolving my issue.
Please can metrofibre have a proactive plan to address these downtime issues.
Please can metrofibre have a proactive plan to address these downtime issues.
MetroFibre Networx's replyOfficial
04 Feb 2023, 10:33Enver, as discussed I have escalated this matter to our mangement and maintenence departments.
I will give you a call as soon as we received feedback.
Kind Regards
Clarisa
Metrofibre
I will give you a call as soon as we received feedback.
Kind Regards
Clarisa
Metrofibre
MetroFibre Networx's reply04 Feb 2023, 10:33
Official
Enver, as discussed I have escalated this matter to our mangement and maintenence departments.
I will give you a call as soon as we received feedback.
Kind Regards
Clarisa
Metrofibre
I will give you a call as soon as we received feedback.
Kind Regards
Clarisa
Metrofibre