DS
Deon S

1 reviews | Active since Jan 2010

14 Sept 2020, 18:49

MetroFibre, STAY AWAY!!!

This is by FAR the absolute WORST fibre provider. When I first app**** for my Fibre connection it took them over a MONTH to connect me, since then every time theres a problem it takes them DAYS to WEEKS to resolve. It is SOOOOO frustrating. If I can give anyone advise stay FAR away from these oaks. Im cancelling my fibre end of the month, I just can not handle this anymore, seriously!!!

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Replies (3)
MetroFibre Networx
MetroFibre Networx's reply14 Sept 2020, 20:38
Official
Good evening Deon,

Thank you for your message. Kindly can you send us your full names, contact details, residential address, ticket number as well as MetroFibre / ISP account number so that this can be escalated to the correct department?

Thank you,
The MetroFibre Team
DS
Deon S's update14 Sept 2020, 20:53
Reviewer Update
Can I send it to a mail address without posting all my personal details on here
MetroFibre Networx
MetroFibre Networx's reply14 Sept 2020, 21:06
Official
Good evening Deon,

Thank you for your response. Since our email address will be *** - starred out, I will spell it for you. Please send your details to sales dot support at metrofibre dot co dot za and CC info at metrofibre dot co dot za.

Thank you