GC
Gary C
1 reviews | Active since Oct 2016
12 Dec 2018, 15:42
MetroFibre shocking sales process Rockvale Estate Beverley AH
The sales experience was so bad over a two month period, I have cancelled the order as I believe the technical service will likely be worse - I could be wrong. The call centre told me the installation is mid February when it was in fact Mid December. Emails are never received / ignored. Telephone calls to sales representative ignored. Incomplete forms sent in first place for porting landline to VOIP. Who need the aggravation?
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MetroFibre Networx's replyOfficial
10 Jan 2019, 13:54Good day Gary,
We would like to assist you in resolving your query and investigate your complaint further.
We kindly request from you to send us an email to *** with the account holders details to enable us to investigate your matter and to resolve your query as soon as possible.
Kind regards,
The Metrofibre Team
We would like to assist you in resolving your query and investigate your complaint further.
We kindly request from you to send us an email to *** with the account holders details to enable us to investigate your matter and to resolve your query as soon as possible.
Kind regards,
The Metrofibre Team
MetroFibre Networx's reply10 Jan 2019, 13:54
Official
Good day Gary,
We would like to assist you in resolving your query and investigate your complaint further.
We kindly request from you to send us an email to *** with the account holders details to enable us to investigate your matter and to resolve your query as soon as possible.
Kind regards,
The Metrofibre Team
We would like to assist you in resolving your query and investigate your complaint further.
We kindly request from you to send us an email to *** with the account holders details to enable us to investigate your matter and to resolve your query as soon as possible.
Kind regards,
The Metrofibre Team