TH
Trevor H

1 reviews | Active since Jan 2014

29 Oct 2020, 13:31

Metrofibre - shocking at every level

Metrofibre have dug up the sidewalks in and around Rooihuiskraal in Centurion and abandoned the trenches. At the time of this writing it has been 3 weeks. Grass i starting to cover the excavated soil. They offered a free Termination point, but when the installers came, they dug into my water mains. This is to be expected form time to time,but how they tried to repair it horrified me. They tried to fit a 25mm coupler to a 28mm pipe, when that didnt work they tried insulation tape, this of course failed then they tried regular irrigation pipe. I have since chased them away and had a qualified plumber fix in 10 minutes. Warning the free TP is not worth the trouble.

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Replies (2)
MetroFibre Networx
MetroFibre Networx's reply29 Oct 2020, 16:10
Official
Good afternoon Trevor,

Thank you so much for bringing this matter under our attention. Kindly send us your full names, contact details and residential address so we can escalate this to the correct department.

Thank you,
The MetroFibre Team
MetroFibre Networx
MetroFibre Networx's reply30 Oct 2020, 07:38
Official
Thank you Trevor. 

MetroFibre will be in contact with you.

Regards,
The MetroFibre Team