ZA
Zayne A
1 reviews | Active since Mar 2015
16 Aug 2020, 10:45
Metrofibre service sucks.
Been Offline since Thursday. Logged a ticket and was told someone will be contact with me. Guess what today is sunday and nothing. Been trying to call your customer service department and that doesnt work. Seen url posting on facebook about new arears. Well about url help existing clients first? we paying url for a service, we expect to get help wen needed. Please can you someone call me on *** URGENTLY. O plus we must log a ticket and receive updates via email. The F@cking wifi is down, seriously???? url think we got time to play here.
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MetroFibre Networx's replyOfficial
17 Aug 2020, 08:12Good day Zayne
Thank you for your message.
Kindly can you send us your full name and surname, contact details, residential address as well as MFN Account Number or your preferred ISP account number as well as your ticket number to our information email address as listed on our webpage under the Residential Section.
Thank you,
The MetroFibre Team
Thank you for your message.
Kindly can you send us your full name and surname, contact details, residential address as well as MFN Account Number or your preferred ISP account number as well as your ticket number to our information email address as listed on our webpage under the Residential Section.
Thank you,
The MetroFibre Team
MetroFibre Networx's reply17 Aug 2020, 08:12
Official
Good day Zayne
Thank you for your message.
Kindly can you send us your full name and surname, contact details, residential address as well as MFN Account Number or your preferred ISP account number as well as your ticket number to our information email address as listed on our webpage under the Residential Section.
Thank you,
The MetroFibre Team
Thank you for your message.
Kindly can you send us your full name and surname, contact details, residential address as well as MFN Account Number or your preferred ISP account number as well as your ticket number to our information email address as listed on our webpage under the Residential Section.
Thank you,
The MetroFibre Team