PB
Peter B
1 reviews | Active since Dec 2019
22 Aug 2024, 12:05
Metrofibre Rocks
Since being with this company,my internet world has been simplified to a greater degree. Their WiFi service is super and prices reasonable. Before I even detected error in the feeding of WiFi they have already detected and even apologized. They would even give a report after attending to the problem. I encourage everyone to follow suit. Just one thing though, if one opts to cash payment then a proof should be sent to avoid stopage to the supply. With companies like these South Africa becomes a recognisable state.
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MetroFibre Networx's replyOfficial
22 Aug 2024, 12:21Dear Peter
Thank you so much for the wonderful feedback you’ve shared with us.
This truly means a lot to us as a growing and developing team. We aim to provide the best fibre experience for our customers and to ensure that they always receive the assistance they need. Your kind words serve as a great motivation for us at MetroFibre, and we promise to continue delivering this level of service.
We are truly grateful to have you as a customer. Please don’t hesitate to reach out if you experience any issues—we are here to assist.
Thank you once again for your support.
Kind regards,
Phindile Msokwini
MetroFibre Complaints & Escalations
Thank you so much for the wonderful feedback you’ve shared with us.
This truly means a lot to us as a growing and developing team. We aim to provide the best fibre experience for our customers and to ensure that they always receive the assistance they need. Your kind words serve as a great motivation for us at MetroFibre, and we promise to continue delivering this level of service.
We are truly grateful to have you as a customer. Please don’t hesitate to reach out if you experience any issues—we are here to assist.
Thank you once again for your support.
Kind regards,
Phindile Msokwini
MetroFibre Complaints & Escalations
MetroFibre Networx's reply22 Aug 2024, 12:21
Official
Dear Peter
Thank you so much for the wonderful feedback you’ve shared with us.
This truly means a lot to us as a growing and developing team. We aim to provide the best fibre experience for our customers and to ensure that they always receive the assistance they need. Your kind words serve as a great motivation for us at MetroFibre, and we promise to continue delivering this level of service.
We are truly grateful to have you as a customer. Please don’t hesitate to reach out if you experience any issues—we are here to assist.
Thank you once again for your support.
Kind regards,
Phindile Msokwini
MetroFibre Complaints & Escalations
Thank you so much for the wonderful feedback you’ve shared with us.
This truly means a lot to us as a growing and developing team. We aim to provide the best fibre experience for our customers and to ensure that they always receive the assistance they need. Your kind words serve as a great motivation for us at MetroFibre, and we promise to continue delivering this level of service.
We are truly grateful to have you as a customer. Please don’t hesitate to reach out if you experience any issues—we are here to assist.
Thank you once again for your support.
Kind regards,
Phindile Msokwini
MetroFibre Complaints & Escalations