TKt
Tasleem Khan tasleem.khan

1 reviews | Active since Oct 2025

23 Oct 2025, 06:11

MetroFibre Review

Excellent service, from my first call to technicians to the help desk after installation. All went well. One suggestion, after the technician connects, this should be seamless process of connection. Not certain on the back end logistics. I did call and thereafter I was connected. Thus far no hassles.

0
Replies (1)
MetroFibre Networx
MetroFibre Networx's reply23 Oct 2025, 07:54
Official
Dear Tasleem,

Thank you for your detailed and positive feedback! We’re delighted to hear that your experience — from installation to post-support — went smoothly and met your expectations. Your suggestion regarding a more seamless connection process after installation is greatly appreciated, and we’ll be sharing it with our operations team for review.

We’re glad to know you’re enjoying a hassle-free connection and truly value your input in helping us continue improving our service.

Best regards,
Marilize
MetroFibre Complaints & Escalations