DC
Daniel C
1 reviews | Active since Oct 2024
24 Oct 2024, 22:18
Metrofibre Review.
This is just to say thank you to Metrofibre. I've noticed that their call center is active 24/7, and usually I do encounter a certain David Roos who seems quite polite and ready to assist. They even have a competitive 1Gbps service.
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Replies (1)
MetroFibre Networx's replyOfficial
25 Oct 2024, 08:24Dear Daniel
Thank you so much for your recent 5-star rating on Hello Peter!
We are thrilled to hear about your positive experience and are glad that David Roos provided you with excellent customer service.Your feedback means a lot to us and encourages our team to continue delivering the best service possible.
Thank you once again for taking the time to share your experience with us!
Warm regards,
Phindile
MetroFibre Complaints & Escalations
Thank you so much for your recent 5-star rating on Hello Peter!
We are thrilled to hear about your positive experience and are glad that David Roos provided you with excellent customer service.Your feedback means a lot to us and encourages our team to continue delivering the best service possible.
Thank you once again for taking the time to share your experience with us!
Warm regards,
Phindile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply25 Oct 2024, 08:24
Official
Dear Daniel
Thank you so much for your recent 5-star rating on Hello Peter!
We are thrilled to hear about your positive experience and are glad that David Roos provided you with excellent customer service.Your feedback means a lot to us and encourages our team to continue delivering the best service possible.
Thank you once again for taking the time to share your experience with us!
Warm regards,
Phindile
MetroFibre Complaints & Escalations
Thank you so much for your recent 5-star rating on Hello Peter!
We are thrilled to hear about your positive experience and are glad that David Roos provided you with excellent customer service.Your feedback means a lot to us and encourages our team to continue delivering the best service possible.
Thank you once again for taking the time to share your experience with us!
Warm regards,
Phindile
MetroFibre Complaints & Escalations