Metrofibre resolving Hello Peter issues is just like their service.

This is the copy and paste post of a copy and paste post. These issues are just not being resolved. Ticket number 329843. The next person to make a promise at this company without delivering results will get a visit at their office personally.

Metrofibre complaint having a birthday party as it turns 2 years old.. This is the copy and paste post a year later since it is still not resolved.

Worse after sales service than the ANC After moving to a non metrofiber area, it took me 3 months to cancel the billing even after the service was stopped. After speaking to some manager(Bruce Janse van Rensburg) they eventually fixed the problem and now i have credit. 1 year later and 30+ phone calls, i am still receiving a bill saying they owe me money. I have told them to shove the money but to please stop sending the bill. The response i got was that the bill will only stop once they repay my credit and 3 promises of repayment later, i am yet to see a cent and am still receiving a bill saying they owe me money. Moral of the story, using Metro fiber is like voting ANC or kissing your sister, fun while it is happening but afterward you really regret it.