MetroFibre, Promises, promises

Well, the biggest disappointment in a long time, Priority mean to them move it out with as long as possible, It is now 3 week that I am battling to get my ONT installed and getting connected. I have spoken to the about every day, and been advise my installation is escalated, emails are send. I am guessing this info is just to inform me, but nothing is truly happening. If there was another provide available, I would do that immediately. So if no installation by End of Day, I will stick to my current WIFI service and wait till someone provide a service. I am of a view that the people their is not doing the process actively