DR
Deshnee R

1 reviews | Active since Jun 2022

26 Jun 2022, 07:56

MetroFibre poor service

I am at my wits end with MetroFibre every week the internet gos down. The problem is not getting solved, to many interruption. Last night again my service was interrupted till now.

0
Replies (2)
MetroFibre Networx
MetroFibre Networx's reply26 Jun 2022, 08:03
Official
Dear Deshnee

Thank you for taking the time to review us and bringing this issue to our attention.

Please note that an internal investigation will be conducted to assist further.

An agent will be in contact with you to provide feedback.

Kind Regards,
MetroFibre
MetroFibre Networx
MetroFibre Networx's reply26 Jun 2022, 08:20
Official
Dear Deshnee

Please note that we did try to contact you it went to voice mail

We are aware of an outage that may affect your client services in Lotus Park Free Standing Houses and Isipingo Hills Free Standing Houses.     Our Engineers are working on restoring services. We will keep you updated. 
Please note that we do not have an ETR as we are still waiting for feedback from the maintenance team.

 Ticket 183070

Kind Regards,
MetroFibre