DR
Deshnee R
1 reviews | Active since Jun 2022
05 Oct 2022, 05:52
METROFIBRE... POOR SERVICE!!!
Hello. MetroFibre as once again left us customers with out internet from yesterday evening, till now! With no explanation. I work from home an this so frustrating. Poor service!
Helpful (0)
Replies (4)0
Replies (4)
MetroFibre Networx's replyOfficial
05 Oct 2022, 06:07Good day Deshnee,
We trust you are well.
Thank you for rating us and bringing the matter to our attention.
Kindly be informed that we will look into the matter and one of our agents will be in contact with you to assist.
Kind Regards
MetroFibre
We trust you are well.
Thank you for rating us and bringing the matter to our attention.
Kindly be informed that we will look into the matter and one of our agents will be in contact with you to assist.
Kind Regards
MetroFibre
MetroFibre Networx's reply05 Oct 2022, 06:07
Official
Good day Deshnee,
We trust you are well.
Thank you for rating us and bringing the matter to our attention.
Kindly be informed that we will look into the matter and one of our agents will be in contact with you to assist.
Kind Regards
MetroFibre
We trust you are well.
Thank you for rating us and bringing the matter to our attention.
Kindly be informed that we will look into the matter and one of our agents will be in contact with you to assist.
Kind Regards
MetroFibre
DR
Deshnee R's updateReviewer Update
06 Oct 2022, 05:55My network is still down .this is unacceptable. It's day2 .I currently work from home, I lost a day of work an now again . Horrible service!!!! Biggest mistake ever signing up with METROFIBRE!!! VERY DISAPPOINTED CUSTOMER
DR
Deshnee R's update06 Oct 2022, 05:55
Reviewer Update
My network is still down .this is unacceptable. It's day2 .I currently work from home, I lost a day of work an now again . Horrible service!!!! Biggest mistake ever signing up with METROFIBRE!!! VERY DISAPPOINTED CUSTOMER
DR
Deshnee R's updateReviewer Update
07 Oct 2022, 11:37My service as been since Tuesday an its now Friday an still the internet down. It's really bad service, who is going to pay me for the days of work lost, but yet I must pay for something that's not working . REALLY BAD SERVICE!!! BIGGEST MISTAKE SIGNING UP WITH METROFIBRE!!!
DR
Deshnee R's update07 Oct 2022, 11:37
Reviewer Update
My service as been since Tuesday an its now Friday an still the internet down. It's really bad service, who is going to pay me for the days of work lost, but yet I must pay for something that's not working . REALLY BAD SERVICE!!! BIGGEST MISTAKE SIGNING UP WITH METROFIBRE!!!
MetroFibre Networx's replyOfficial
07 Oct 2022, 14:32Dear Deshnee
Just an update on your query, investigation is still ongoing, kindly afford us some time to conclude, whereafter we will revert back to you with our findings.
Kind Regards
MetroFibre
Just an update on your query, investigation is still ongoing, kindly afford us some time to conclude, whereafter we will revert back to you with our findings.
Kind Regards
MetroFibre
MetroFibre Networx's reply07 Oct 2022, 14:32
Official
Dear Deshnee
Just an update on your query, investigation is still ongoing, kindly afford us some time to conclude, whereafter we will revert back to you with our findings.
Kind Regards
MetroFibre
Just an update on your query, investigation is still ongoing, kindly afford us some time to conclude, whereafter we will revert back to you with our findings.
Kind Regards
MetroFibre