Metrofibre pathetic service and a pathetic company

Here we go again. Metrofibre and their pathetic customer service. Called that my internet is not working and was told nothing is wrong with your line phone your service provider. Called and they confirmed it is metrofibre. I called metrofibre again and same story nothing is wrong and then after holding on respond back it seems your cluster is offline. I will wait for feedback after an hour to confirm if a ticket needs to be opened. So at this stage no action taken from metrofibre to log a ticket no it seems permission needs to be given. It's now more that 2 hours and still no ticket opened no update on their website. No response on the so called chat. Shame you are out doing yourself metrofibre claps hands as you do not disappoint with your bad service you are consistently perform bad. Now again we are sitting without internet. This is every week now a problem. Seems no 1 spot of worst performance is open for you go for it