RM
Reuben M
1 reviews | Active since Sept 2015
22 Nov 2021, 14:22
Metrofibre not reliable!!!!!!
Hi I just want advise anybody that wants to get metrofibre to please not use them as a fiber network. Worst company ever!!!!!!!!!!!!!!
From Saturday again no service from them and nobody can answer me give me a date that the problem will be resolved. Calling them does not help as everybody you speak to escalates your issue but it does not get resolved.
Totally unacceptable and this is not the first time. I never had a week of constant connection from them. At least once a week it is down.
I am so sick of phoning metrofibre and just getting to a dead end but every month we must pay other wise they cut our line not fair
Metrofibre don't even bother to reply on hello peter
Contact me on my cell phone
Helpful (0)
Replies (1)0
Replies (1)MetroFibre Networx's replyOfficial
22 Nov 2021, 16:36Good day Rueben
On behalf of MetroFibre, I want to extend my sincerest apologies for the negative experience that you have received with us.
I know it has been really frustrating for you to be held up like this when you just want to get the issue resolved and we do understand your frustration.
we will contact you as requested.
Kind regards
MetroFibre
On behalf of MetroFibre, I want to extend my sincerest apologies for the negative experience that you have received with us.
I know it has been really frustrating for you to be held up like this when you just want to get the issue resolved and we do understand your frustration.
we will contact you as requested.
Kind regards
MetroFibre
MetroFibre Networx's reply22 Nov 2021, 16:36
Official
Good day Rueben
On behalf of MetroFibre, I want to extend my sincerest apologies for the negative experience that you have received with us.
I know it has been really frustrating for you to be held up like this when you just want to get the issue resolved and we do understand your frustration.
we will contact you as requested.
Kind regards
MetroFibre
On behalf of MetroFibre, I want to extend my sincerest apologies for the negative experience that you have received with us.
I know it has been really frustrating for you to be held up like this when you just want to get the issue resolved and we do understand your frustration.
we will contact you as requested.
Kind regards
MetroFibre
