CP
Cheryl P

1 reviews | Active since Nov 2021

05 Apr 2024, 18:48

METROFIBRE NETWORX *****STERS

I am furious with MetroFibre! They have *******ly debited me four times more than I should be debited. I have just upgraded to a 500mbs line which should cost R1099 and they HAVE DEBITED ME R4600 TODAY! AND NOW THEY'RE GHOSTING ME! No-one has come back to me and conveniently it is the weekend - SO THEY SIT WITH MY MONEY IN THEIR BANK ACCOUNT FOR THE WEEKEND and I can't pay my other expenses. THIS IS ***** THEY DON'T HAVE THE DECENCY TO EVEN ACKNOWLEDGE THIS THEFT NEVER MIND PAY IT BACK TO ME. WHAT KIND OF BUSINESS ARE THEY RUNNING?

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Replies (1)
CP
Cheryl P's update08 Apr 2024, 13:00
Reviewer Update
I have three questions:
  • On whose authority did you debit this random amount?
  • When will the money be back in my account?
  • Why do you not respond to any of your channels - emails, whatsapps, Facebook, LinkedIn. Why do I have to resort to HelloPeter and Whistleblow before I get a response?