TJ
Tyron J

1 reviews | Active since Feb 2015

19 Feb 2020, 17:01

Metrofibre networx - please change your business operations. WIFI is not your strong point.

Pathetic service and communication.

I moved houses and needed to reinstall fibre working through Metrofibre and Level 7.

This is the 3rd day that they cannot sort out a VLAN config on my router. I mean this is ridiculous and they should be the one following up with me and not me with them? The days of the consumer needs to run after the suppliers are gone.

Without is, you are nothing and will close your doors. I need service!!

Metrofibre networx, please go learn from SADV.

0
Replies (1)
MetroFibre Networx
MetroFibre Networx's reply24 Feb 2020, 17:34
Official
Good day Tyron
We are sorry to hear about your experience. We shall immediately investigate this on our side. If you could kindly log a ticket on our website as well to ensure the tracking of your issue.

Kind regards
MetroFibre Team