AE
Andre E
1 reviews | Active since Mar 2016
14 Dec 2020, 12:20
MetroFibre Networx - No service (False adverti*****t and support lies)
App**** for a fiber line more than 4 months ago. Finally got messages and debits off my account and it still not working. Spent over 9 hours on the phone with the support. **** to me 3 times with promises of this will take nothing more that 48 hours to resolve. No feedback ever and false marketing to the public.
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MetroFibre Networx's replyOfficial
14 Dec 2020, 13:55 Good afternoon Andre,
Thank you for your message. Kindly can you send us your full names, contact details, residential address, MFN/ISP account number, and ticket number so that we can escalate the matter to the correct department?
Thank you,
The MetroFibre Team
Thank you for your message. Kindly can you send us your full names, contact details, residential address, MFN/ISP account number, and ticket number so that we can escalate the matter to the correct department?
Thank you,
The MetroFibre Team
MetroFibre Networx's reply14 Dec 2020, 13:55
Official
Good afternoon Andre,
Thank you for your message. Kindly can you send us your full names, contact details, residential address, MFN/ISP account number, and ticket number so that we can escalate the matter to the correct department?
Thank you,
The MetroFibre Team
Thank you for your message. Kindly can you send us your full names, contact details, residential address, MFN/ISP account number, and ticket number so that we can escalate the matter to the correct department?
Thank you,
The MetroFibre Team