CL
Cobus L

1 reviews | Active since Oct 2020

06 Nov 2021, 15:40

MetroFibre Networx - Limiting network downtime

Our internet fibre connection was lost just after 08:00 on Saturday morning, 6 November 2021. It was a global problem in the Centurion area. We received a sms notification at 08:20. I logged a call with their call centre at 10:06. I was informed their technicians are working on resolving the fault. The connection was restored just after 11:00. This is well done!

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply07 Nov 2021, 07:45
Official
Good day,

We trust you are well.

Thank you for the rating.

We are glad that your services were restored.

Kind Regards
MetroFibre