KM
Kgopedi M

1 reviews | Active since Oct 2021

27 May 2023, 22:13

Metrofibre Networx is ****!! Don't use them if you stay in any township. Your money is obviously not the same colour as the rest of suburb living people. I'm so sick and tired of fighting. Just fix my fibre 😑😑😑😑😑😑😑

My internet hasn't been working since the 8th of May at 15:26. Since then I've had a number of technicians come to my house and my internet is still not working. I've asked to speak to a supervisor or manager and none have gotten back to me. I've spend hundreds of rands calling them daily but no one knows what the problem is. I'm very disappointed in Metrofibre Networx because I feel like because I live in the township my enquiry is not taken seriously. I pay R760 every month for my fibre and depend on it to works as I work from home. So for close to a month I haven't been working because they can't fix their **** and it's affecting me at work. They don't even send emails that I've been asking for do that I let work know what the problem is. I don't even know what the problem is 3 weeks later!!! If you stay in the township do yourself a favor and never use them. They will take you and your money that you pay then for granted. I'm at my wits end right now!!! I need to be back online working and making up 3 weeks worth of work before I lose my job. Also I want to know will they discount my payment for the 4 weeks and counting of lost wages??? I'm so ****ed off! If I could give them zero(0) stars I would. The worst company to deal with πŸ˜‘πŸ˜‘πŸ˜‘πŸ˜‘πŸ˜‘πŸ™„

0
Replies (3)
KM
Kgopedi M's update29 May 2023, 09:56
Reviewer Update
It hasn't been resolved because my internet IS NOT WORKING!!!!! What are you talking about??????
KM
Kgopedi M's update29 May 2023, 15:36
Reviewer Update
I've now waited the whole day for a lie that you've been selling me since the 8th of May. No one has called. You don't prioritize your customers. It's nice when the money gets paid but difficult for you to provide a service you sold meπŸ™ŒπŸ½ Wherever I go in South Africa I'll tell everyone never to use you. #MetrofibreNetworx you suck!!!!
KM
Kgopedi M's update30 May 2023, 03:11
Reviewer Update
That excuse has been played too many times. I gave a Ups, Inverter and Solar, so my electricity is always on. If they had called like you said they would they would have known that. Like I said you take people and their money and where they live for granted. I want my money back 😑😑😑