MF
Michelle F
1 reviews | Active since Jan 2015
14 Sept 2022, 09:34
METROFIBRE NETWORX DO NOT CARE
Still waiting for someone to attend to my issue. The hierarchy of this company are protected by junior staff who keep promising to sort the issue out. They unfortunately bear the brunt of ****ed off customers. I challenge Jan-Jan Bezuidenhout (head honcho) to deal with my issue personally. Come on Jan-Jan, show SA that you really care!
Helpful (0)
Replies (5)0
Replies (5)
MetroFibre Networx's replyOfficial
14 Sept 2022, 09:40Dear Michelle
Thank you for rating our services and bringing this issue to our attention.
Please note that an investigation will be launched to assist you accordingly.
An agent will be in contact to provide feedback.
Kind Regards,
MetroFibre
Thank you for rating our services and bringing this issue to our attention.
Please note that an investigation will be launched to assist you accordingly.
An agent will be in contact to provide feedback.
Kind Regards,
MetroFibre
MetroFibre Networx's reply14 Sept 2022, 09:40
Official
Dear Michelle
Thank you for rating our services and bringing this issue to our attention.
Please note that an investigation will be launched to assist you accordingly.
An agent will be in contact to provide feedback.
Kind Regards,
MetroFibre
Thank you for rating our services and bringing this issue to our attention.
Please note that an investigation will be launched to assist you accordingly.
An agent will be in contact to provide feedback.
Kind Regards,
MetroFibre
MF
Michelle F's updateReviewer Update
14 Sept 2022, 09:47That's what you said on my last review, I am still waiting. You are full of empty promises.
MF
Michelle F's update14 Sept 2022, 09:47
Reviewer Update
That's what you said on my last review, I am still waiting. You are full of empty promises.
MetroFibre Networx's replyOfficial
14 Sept 2022, 09:52Dear Michelle
Please note that the issue has been escalated to the relevant department to assist you accordingly.
An agent will be in contact to provide you with feedback.
Kind Regards,
MetroFibre
Please note that the issue has been escalated to the relevant department to assist you accordingly.
An agent will be in contact to provide you with feedback.
Kind Regards,
MetroFibre
MetroFibre Networx's reply14 Sept 2022, 09:52
Official
Dear Michelle
Please note that the issue has been escalated to the relevant department to assist you accordingly.
An agent will be in contact to provide you with feedback.
Kind Regards,
MetroFibre
Please note that the issue has been escalated to the relevant department to assist you accordingly.
An agent will be in contact to provide you with feedback.
Kind Regards,
MetroFibre
MF
Michelle F's updateReviewer Update
14 Sept 2022, 09:57That's what you keep saying!
MF
Michelle F's update14 Sept 2022, 09:57
Reviewer Update
That's what you keep saying!
MetroFibre Networx's replyOfficial
10 Oct 2022, 14:17Dear Michelle
Kindly note that we are trying to contact you however you are unreachable, please provide us with an alternative number.
Kind Regards
MetroFibre
Kindly note that we are trying to contact you however you are unreachable, please provide us with an alternative number.
Kind Regards
MetroFibre
MetroFibre Networx's reply10 Oct 2022, 14:17
Official
Dear Michelle
Kindly note that we are trying to contact you however you are unreachable, please provide us with an alternative number.
Kind Regards
MetroFibre
Kindly note that we are trying to contact you however you are unreachable, please provide us with an alternative number.
Kind Regards
MetroFibre