MetroFibre Networx Bad Bad Service...

MetroFibre Networx Disappointing again and again...

Now my services has been cut off because they no longer provide 5mbps ....

I request a call they call me, I agree to the upgrade to 10mbps. The lady confirmed that services will be running within 24hrs.

29hrs later, I call the call centre, 1st person tells me she will look into it and call me back. I call again after waiting, now the lady @ Sales tells me am owing R450, then she says she cannot pickup my details on the system...where does she get the R450 then....????

She then transfares me to Support, The guy says he cannot pickup anything on the system, then he says my services has been terminated and i have to put a new order. My air time cuts off, does not even call me back...

I am not happy with the type of service am getting at MetroFibre, at all!