Metrofibre Networx

The worst Network experience ever. I wanted to make working from home with online meetings etc a bit easier so I decided to go with Metrofibre. I had my router installed and activated on Monday. It is now 4 days and I only had around 1 hour worth of wifi. I had no connectivity the rest of the time. I called in so many times. Im just kept on hold for a long time. To date nothing has been done about my problem. Just emails sent to me with no action. Just every experience I had was disgusting. I would rate them a 0. I have spent more on my Phone calls than it actually is worth.