TN
Tiyiselani N
1 reviews | Active since Apr 2022
26 Feb 2026, 10:22
MetroFibre Network, come and take your flowers! 💐
I know I previously rated MetroFibre poorly back then. Now I have found an even worse service provider, and I feel the need to come back and give MetroFibre their flowers. The communication when there are problems is not 100%, but it is way better than Vodacom.
I don’t have coverage in my area anymore, but I really did enjoy your services. So, Riverside residents in Fourways, don’t hesitate to use their services — they’re not bad, although there is still room for improvement.
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MetroFibre Networx's replyOfficial
26 Feb 2026, 10:44Dear Tiyiselani
Thank you sincerely for taking the time to update your review and for awarding us 4 stars — we truly appreciate it.
It means a great deal that you came back to share a more positive perspective on your experience with MetroFibre. While we acknowledge that we may not have been perfect, we are grateful for your recognition of the improvements in our communication and overall service.
Your honest feedback about areas where we can still improve is equally valuable, as it helps us continue refining our customer experience.
We’re especially appreciative of your recommendation to Riverside residents in Fourways — thank you for the vote of confidence.
Should you ever find yourself in an area covered by our network again, we would be more than happy to welcome you back.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you sincerely for taking the time to update your review and for awarding us 4 stars — we truly appreciate it.
It means a great deal that you came back to share a more positive perspective on your experience with MetroFibre. While we acknowledge that we may not have been perfect, we are grateful for your recognition of the improvements in our communication and overall service.
Your honest feedback about areas where we can still improve is equally valuable, as it helps us continue refining our customer experience.
We’re especially appreciative of your recommendation to Riverside residents in Fourways — thank you for the vote of confidence.
Should you ever find yourself in an area covered by our network again, we would be more than happy to welcome you back.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply26 Feb 2026, 10:44
Official
Dear Tiyiselani
Thank you sincerely for taking the time to update your review and for awarding us 4 stars — we truly appreciate it.
It means a great deal that you came back to share a more positive perspective on your experience with MetroFibre. While we acknowledge that we may not have been perfect, we are grateful for your recognition of the improvements in our communication and overall service.
Your honest feedback about areas where we can still improve is equally valuable, as it helps us continue refining our customer experience.
We’re especially appreciative of your recommendation to Riverside residents in Fourways — thank you for the vote of confidence.
Should you ever find yourself in an area covered by our network again, we would be more than happy to welcome you back.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you sincerely for taking the time to update your review and for awarding us 4 stars — we truly appreciate it.
It means a great deal that you came back to share a more positive perspective on your experience with MetroFibre. While we acknowledge that we may not have been perfect, we are grateful for your recognition of the improvements in our communication and overall service.
Your honest feedback about areas where we can still improve is equally valuable, as it helps us continue refining our customer experience.
We’re especially appreciative of your recommendation to Riverside residents in Fourways — thank you for the vote of confidence.
Should you ever find yourself in an area covered by our network again, we would be more than happy to welcome you back.
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations