Metrofibre Nelson Mandela Bay

Item: MetroFibre Networx
Rating: 1
Author: Orcilla G

I have app**** for fibre before Metrofibre had been unrolled in my suburb. An Interrim LTE line was installed. In August Metrofibre came to install my line. However, everything was not in the "box" and the technicians would have come back to me. I phoned in October to find out what was going on. (LTE costs the same as 3x the fibre line.) They phoned - at last! - in the beginning of December to arrange a date and time for completing the installation. The date and time came and went. Alas, no fibre yet. And today is 22 Decemer. Very disappointing

Helpful (0)

Replies (2)

MetroFibre Networx's replyOfficial

22 Dec 2020, 17:02

Good afternoon Orcilla,

Thank you for your message. Kindly send us your full names, contact details, residential address, MFN / ISP account number as well as ticket number so that we can escalate this to the correct department.

Thank you,

The MetroFibre Team

MetroFibre Networx's reply22 Dec 2020, 17:02

Official

Orcilla G's updateReviewer Update

22 Dec 2020, 17:26

Good afternoon

Full name: Orcilla Giliomee
Contact number: ***
Residential address: 7 Kerk Street, Despatch, 6220
Account number: I***-0

Unfortuantely I do not know what a ticket number is?

Orcilla Giliomee

Orcilla G's update22 Dec 2020, 17:26

Reviewer Update