SP
Seth P

1 reviews | Active since Nov 2020

08 Mar 2023, 09:07

Metrofibre: More of a joke than anything!!!

It has now been a week since last I had any fibre connection. Calls have been made and tickets logged but nothing has been done. Empty promises and lies. Technicians are dispated or working on the issue ............... What a load of BULL****!!! But this could stem from the CEO Mr Jan-Jan Bezuidenhout who doesnt have the decency to respond to emails and looking down on us who dont have a cozy office and home with fibre. Not to mention that the helpdesk is a joke and making a mockery of our complaints and issues. In my personal oppinion Metrofibre as a company is nothing better than our government......... A ****ING joke!!!

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply08 Mar 2023, 11:28
Official
Good afternoon Seth, 

Thank you for taking my call. 

As per our communication, we have continued to log a ticket for your speed issue and we are happy that for the meantime you can connect to the service. 

Kind Regards
Clarisa 
Metrofibre