SP
Seth P
1 reviews | Active since Nov 2020
08 Mar 2023, 09:07
Metrofibre: More of a joke than anything!!!
It has now been a week since last I had any fibre connection. Calls have been made and tickets logged but nothing has been done. Empty promises and lies. Technicians are dispated or working on the issue ............... What a load of BULL****!!! But this could stem from the CEO Mr Jan-Jan Bezuidenhout who doesnt have the decency to respond to emails and looking down on us who dont have a cozy office and home with fibre. Not to mention that the helpdesk is a joke and making a mockery of our complaints and issues. In my personal oppinion Metrofibre as a company is nothing better than our government......... A ****ING joke!!!
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Replies (1)MetroFibre Networx's replyOfficial
08 Mar 2023, 11:28Good afternoon Seth,
Thank you for taking my call.
As per our communication, we have continued to log a ticket for your speed issue and we are happy that for the meantime you can connect to the service.
Kind Regards
Clarisa
Metrofibre
Thank you for taking my call.
As per our communication, we have continued to log a ticket for your speed issue and we are happy that for the meantime you can connect to the service.
Kind Regards
Clarisa
Metrofibre
MetroFibre Networx's reply08 Mar 2023, 11:28
Official
Good afternoon Seth,
Thank you for taking my call.
As per our communication, we have continued to log a ticket for your speed issue and we are happy that for the meantime you can connect to the service.
Kind Regards
Clarisa
Metrofibre
Thank you for taking my call.
As per our communication, we have continued to log a ticket for your speed issue and we are happy that for the meantime you can connect to the service.
Kind Regards
Clarisa
Metrofibre
