Metrofibre line down for more than 3 weeks now

Item: MetroFibre Networx
Rating: 1
Author: Happy M

My Fibre has been down for over 3 weeks now and Metrofibre keep telling me someone will come for installation and my line was working fine it's just that someone made a mistake to disconnect me.

Helpful (0)

Replies (2)

MetroFibre Networx's replyOfficial

27 Oct 2022, 15:30

Dear Happy

Thank you for rating our services and bringing this issue to our attention.

Please note that the issue will be investigated, and an agent will be in contact to assist you accordingly.

Kind Regards,
MetroFibre

MetroFibre Networx's reply27 Oct 2022, 15:30

Official

MetroFibre Networx's replyOfficial

27 Oct 2022, 15:55

Dear Happy

Please note that our agents have tried to contact you and your phone rang to voicemail.

Please provide us with a convenient time to contact you.

Kind Regards,
MetroFibre

MetroFibre Networx's reply27 Oct 2022, 15:55

Official

Dear Happy

Please note that our agents have tried to contact you and your phone rang to voicemail.

Please provide us with a convenient time to contact you.

Kind Regards,
MetroFibre