MC
Michelle C

1 reviews | Active since Mar 2025

04 Mar 2025, 19:02

MetroFibre Jeffreys Bay

Excellent service from MetroFibre and Deon of Yonke installations, the MFN contractor. My fibre was damaged late in the afternoon. He managed to put a temp fix in place for overnight and was back early the next day to do the full repair. Really appreciated his trouble because I work from home and had deadlines to be met. Network speed seems to have improved substantially from prior to the break.

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Replies (1)
MetroFibre Networx
MetroFibre Networx's reply05 Mar 2025, 08:37
Official
Dear Michelle

Thank you for your fantastic 5-star review! We're delighted to hear that you received excellent service.

We truly appreciate your kind words and are glad that we could assist you promptly, ensuring minimal disruption to your work. It's great to hear that your network speed has improved as well.

If you ever need any further assistance, feel free to reach out.

Kind Regards,
Siboniso
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