Metrofibre issues

This company is unreasonable and has very slow response time and do not care about their clients desires and needs. I work from home and with every minute i do not have internet I lose money. However this does not concern them and they let me wait and make me lose money for five days straight. This is the only company that provides fibre in my area and thus i have no choice but to use them and they take advantage of that fact. If you are reading this and are currently debating whether to stick with ADSL or use Metrofibre Networx either find a different Fibre provider or stick with ADSL. This company is terrible please do not support them and make the mistake that I made.