METROFIBRE IS WORST CUSTOMER EXPERIENCE EVER!!!

Unfortunately this is the 3rd complaint in a few months. Thought it was resolved but obviously not. Initially had 2 accounts (MAR9005 & MAR8089). Cancelled MAR9005 over 6months ago via email but kept receiving monthly invoices with no acknowledgment of cancellation. Then requested cancellation of the 2nd account (MAR8089) due to bad service and seeked a different service provider. By the way also did not receive confirmation of cancellation of MAR8089 but kept getting monthly billed and naturally stopped paying. Finally in the last few months I complained on the 'Hello Peter' platform and a customer service agent resolved the issue by granting a credit note for MAR9005 of aprox R2700 and cancelled the account. I therefore kept the MAR8089 account open and stated I would start paying back the outstanding balance on a monthly basis and paid R1000 which is over double the monthly subscription. Well, yesterday I received a cancellation notice email stating I have 48hrs to pay up the full outstanding balance. So much for rewarding customer loyalty! I work from home and re-instating a new service provider will take at least a couple weeks! This company it TERRIBLE. Either keep my account open or give me sufficient notice to get a new service provider to cancel!