1 reviews | Active since Mar 2022
MetroFibre is the worst network provider ever
MetroFibre is honestly the worst company ever. I signed up with them for fibre at home and this has been the worst decision of my life.
1. Vumatel came to build in the infrastructure after fighting for over a week for this to be done. 2. MetroFibre took over 1 week just to deliver a router. I was promised that once the router has arrived, it’s a plug and play situation. 3. The router arrived after so much fighting. When it did, the router can’t connect to the network. I called numerous times trying to find out what the issue is. 2 days later I am being told it’s my previous network provider’s fault (cool ideas), yesterday it was a Vumatel issue, the same Vumatel that connected me a while ago.
MetroFibre honestly has one of the most *********** employees in the world. 3 weeks later, I still do not have wifi. 😡😡
Kindly be informed that we are investigating your query.
Please note that an agent will be in contact with you shortly.
Kind regards
MetroFibre
Kindly be informed that we are investigating your query.
Please note that an agent will be in contact with you shortly.
Kind regards
MetroFibre
As per our telephonic conversation, please note that we have requested for an early line release from your previous ISP so that we can activate your line as soon as possible.
Kind regards
Metrofibre
As per our telephonic conversation, please note that we have requested for an early line release from your previous ISP so that we can activate your line as soon as possible.
Kind regards
Metrofibre
