Metrofibre is the worst!

I have never received such bad service! This is my first month with Metrofibre but from day one, I have had issues with the service I have been receiving from them. Technicians came to install but never finished the installation, promising to come the following day which they never did and i had to constantly be calling either Vodacom or one of the Metrofibre subcontractors to get someone to come over and finish their job. I had connection for 2 weeks only, and now it's currently off and it's been nearly a week now. This is honestly ridiculous. And I'll still be expected to pay for the entire month even though there was a time where I didn't even have any connection. More than anything, I hate how I have to constantly be on the phone, and first be given the run around, to get anything done!