KM
Kgopedi M
1 reviews | Active since Oct 2021
08 Nov 2023, 07:27
Metrofibre is the pits I tell you. I'm going to sue you 😡😡😡😡😡😡😡😡😡😡😡😡😡😡
Metrofibre is at it again. My ticket number:349199 and 351652 have not been attended to. I keep on getting rude agents telling me someone from technical will call and they never do. My fibre"s been of fir 2 weeks now. It's going to be the same fight again like in May and August where we stayed without internet for over a month!. I swear to God I'm going to sue you!!!! The emotional and psychological damage you're doing to my household is too much. You just don't give a ****! My son and I work from home and our respective managers have told us to look for other jobs if this doesn't get fixed this week. You will pay for this I swear!!!!!!😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
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Replies (2)KM
Kgopedi M's updateReviewer Update
09 Nov 2023, 09:25Can you tell me exactly when my internet will be fixed. I want a date. I have to report at work
KM
Kgopedi M's update09 Nov 2023, 09:25
Reviewer Update
Can you tell me exactly when my internet will be fixed. I want a date. I have to report at work
KM
Kgopedi M's updateReviewer Update
09 Nov 2023, 09:31Take me seriously for a change. Be honest and communicate. You're sending a long reply that doesn't have backing. Where is the communication? Do you guys do quality assessment/assurance? I've been in the customer focus industry for over 20years. This is appalling! When am I getting my internet fixed? This is costing me money that I lose everyday I miss work!
KM
Kgopedi M's update09 Nov 2023, 09:31
Reviewer Update
Take me seriously for a change. Be honest and communicate. You're sending a long reply that doesn't have backing. Where is the communication? Do you guys do quality assessment/assurance? I've been in the customer focus industry for over 20years. This is appalling! When am I getting my internet fixed? This is costing me money that I lose everyday I miss work!