KC
Kagiso C
1 reviews | Active since Jul 2024
13 Jan 2025, 11:52
Metrofibre is such a dissapointment
Still no call from anyone from metrofibre to resolve my query
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Replies (1)
MetroFibre Networx's replyOfficial
13 Jan 2025, 13:23Dear Kagiso
Thank you for reaching out to us again. We sincerely apologize that you have not been contacted yet and for any inconvenience this may have caused.
Please rest assured that your query has been re-escalated, and we have requested urgent attention from our Finance team. They will be in contact with you to assist in resolving the matter.
We appreciate your patience and understanding. If you have any further concerns or require additional assistance, please do not hesitate to let us know
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for reaching out to us again. We sincerely apologize that you have not been contacted yet and for any inconvenience this may have caused.
Please rest assured that your query has been re-escalated, and we have requested urgent attention from our Finance team. They will be in contact with you to assist in resolving the matter.
We appreciate your patience and understanding. If you have any further concerns or require additional assistance, please do not hesitate to let us know
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
MetroFibre Networx's reply13 Jan 2025, 13:23
Official
Dear Kagiso
Thank you for reaching out to us again. We sincerely apologize that you have not been contacted yet and for any inconvenience this may have caused.
Please rest assured that your query has been re-escalated, and we have requested urgent attention from our Finance team. They will be in contact with you to assist in resolving the matter.
We appreciate your patience and understanding. If you have any further concerns or require additional assistance, please do not hesitate to let us know
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations
Thank you for reaching out to us again. We sincerely apologize that you have not been contacted yet and for any inconvenience this may have caused.
Please rest assured that your query has been re-escalated, and we have requested urgent attention from our Finance team. They will be in contact with you to assist in resolving the matter.
We appreciate your patience and understanding. If you have any further concerns or require additional assistance, please do not hesitate to let us know
Kind Regards,
Siboniso
MetroFibre Complaints and Escalations