1 reviews | Active since Aug 2018
Metrofibre is pathetic.
Good day,
I placed a pre order for Fibre in October 2020, up until now nothing. I placed a bad review on Google reviews for Metrofibre 2 months ago, somebody contacted me on email, I wanted to know when they are going to go live in my area. I got a lot of lip service but no answer, the person ignored my last reply to her last email, so I left it there. Now we are in March still nothing so far I have waited 5 months for a internet connection. Last week I received a sms from my service provider that my order is ready for installation, so naturally I thought it can't be much longer now, since most of the areas around me went live weeks ago, but I got another sms on Monday saying that my order is now delayed because of a issue with Metrofibre. So I guess I am back at square one. Metrofibre is the absolute worst company I have ever had the displeasure dealing with. I cannot believe that this useless company is still in business. If I ever move from where I am now, I will make sure to not live in a place which has Metrofibre as fibre supplier.
Anybody reading this stay away from this company and save yourself a headache.
We trust you are well
kindly note that we are investigating your query and one of our support agents will call you at the soonest with feedback
Our sincerest apologies for the inconvenience and bad experience you've had
Regards MetroFibre Networx
We trust you are well
kindly note that we are investigating your query and one of our support agents will call you at the soonest with feedback
Our sincerest apologies for the inconvenience and bad experience you've had
Regards MetroFibre Networx
