Metrofibre is ignoring my previous Hello Peter complaint

I posted a Hello Peter complaint on 30 July 2020 at 14:35, you can refer to it and the subsequent 13 replies on this post to get my details. Metrofibre has not responded to my previous 2 comments, they always say that they will get back to you but they never do. I was being assisted by Ntsiki (not sure of the spelling) but even she has stopped calling me. I have been waiting to be connected to my Fibre since 17 July, I am at my wits end with Metrofibre. I urge anyone reading this message to stay away from Metrofibre. Perhaps you can get one of your executives like Steve Booysen or Hendrik Opperman to respond to me as the lower level staff clearly get paid to sit and do nothing.