DP
Dobek P
1 reviews | Active since Jul 2011
01 Dec 2025, 16:01
MetroFibre is a star!
It is a great pleasure to return to MetroFibre Networx as the internet service provider. After a very poor experience with Webafrica, MetroFibre is like a bliss. They took it upon themselves to resolve a problem originated by Webafrica and went out of their way to ensure that I was connected and the connection was working within hours of asking MetroFibre for assistance. They also changed the settings on my ONT remotely when I could not log into the website myself.
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MetroFibre Networx's replyOfficial
01 Dec 2025, 16:06Dear Dobek Pater
Thank you for taking the time to share your positive experience with MetroFibre. We truly appreciate your kind words.
It’s wonderful to hear that returning to MetroFibre has been a great experience for you. Our team is committed to providing reliable service and effective support, and we’re delighted that the issue originating from your previous provider was resolved quickly and smoothly.
We’re equally pleased that our remote assistance with your ONT settings helped get you connected without delay.
Your feedback means a great deal to us, and we look forward to continuing to provide you with a seamless and high-quality internet experience.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for taking the time to share your positive experience with MetroFibre. We truly appreciate your kind words.
It’s wonderful to hear that returning to MetroFibre has been a great experience for you. Our team is committed to providing reliable service and effective support, and we’re delighted that the issue originating from your previous provider was resolved quickly and smoothly.
We’re equally pleased that our remote assistance with your ONT settings helped get you connected without delay.
Your feedback means a great deal to us, and we look forward to continuing to provide you with a seamless and high-quality internet experience.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
MetroFibre Networx's reply01 Dec 2025, 16:06
Official
Dear Dobek Pater
Thank you for taking the time to share your positive experience with MetroFibre. We truly appreciate your kind words.
It’s wonderful to hear that returning to MetroFibre has been a great experience for you. Our team is committed to providing reliable service and effective support, and we’re delighted that the issue originating from your previous provider was resolved quickly and smoothly.
We’re equally pleased that our remote assistance with your ONT settings helped get you connected without delay.
Your feedback means a great deal to us, and we look forward to continuing to provide you with a seamless and high-quality internet experience.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations
Thank you for taking the time to share your positive experience with MetroFibre. We truly appreciate your kind words.
It’s wonderful to hear that returning to MetroFibre has been a great experience for you. Our team is committed to providing reliable service and effective support, and we’re delighted that the issue originating from your previous provider was resolved quickly and smoothly.
We’re equally pleased that our remote assistance with your ONT settings helped get you connected without delay.
Your feedback means a great deal to us, and we look forward to continuing to provide you with a seamless and high-quality internet experience.
Kind regards,
Sibonisile
MetroFibre Complaints & Escalations