MetroFibre is a lemon!!!

I Have been with metrofibre and mweb for a couple of months now and it has been nothing less than pathetic.every single day from 5 pm till 10pm at night i get disconnect from my online games , my series buffers and my line just drops. I have wasted so much time and money phoning mweb only to recieve the same answer that metrofibre has a issue on their side. Their technicians say they have issues with their GPON's then its bandwidth allocation issues. I log ticket after ticket and yet for months i sit with the same problem. The worst part is i want to leave metrofibre but then i must pay almost R2000 to cancel because i havnt been with them a year. Yet i want to leave because i am paying for a service and they are not providing. I evan upgraded my line speeds because i thought maybe a 10mb was not enough. Now im paying for a 25mb line and yet the same problems. And dont try phoning them either because they either dont answer or cant help you.its disgusting that companies can operate like this. Yet they can advertise and promise all this "fast and reliable fibre to your home" i am so sick of this already and they just couldn't care one bit. The 1 star is only because i had to.i would have liked to rate it below a zero. METROFIBRE YOU SUCK. You should stop over promising and under delivering. Rather offer dial up internet so that your line stability would make sense.