METROFIBRE IS A DISGRACE

I rep**** to my orignal message but thought I'd create a new post with that reply to warn anyone hunting for this type of service to stay away from Metrofibre! Herewith my post from this morning just to see if I get quicker action from this company... And they're back! Over a year later and I start receiving invoices again. After my first post in HelloPeter this issue was resolved by a manager, unfortunately I believed that the issue was resolved and deleted the email that stated such. In fact, even if I had that email and sent it in response to their monthly billing email it would still get ignored. I even started responding with insults! I get a "thank you for your email" and a reference number but that's about it. Metrofibre is really one of the worst companies that I had to deal with and it seems that no matter what I do they keep harassing me for an outstanding payment that they admidded before was incorrectly charged. How does incompetence like this stay in business?!