1 reviews | Active since May 2019
METROFIBRE - *********** and inferior Fibre infrastructure that keeps going down
In a space of 3-4 weeks i had my Fibre line down. Metrofibre claims that to come and fix my line they have to wait and receive a ticket number or ref number of some sort from Vodacom. In the meantime i'm losing the convenience of having fibre and internet access in my house - to use for online schooling etc.
Metrofibre should investigate their inferior fibre infrastructure which connects to my house and keeps going down every 3 weeks. Its nonsensical and a load of BS that they have to wait for Vodacom to instruct them to investigate the inferior infrastructure they linked with my house.
Such an *********** private sector company. I advise anyone to runaway and not choose VODACOM AND METROFIBRE as their preferred fibre ISP.
Thank you for your message.
Kindly supply us with your full account holder's details as well as ticket / reference number and contact details so that we can escalate this problem to the correct department?
Thank you,
The MetroFibre Team
Thank you for your message.
Kindly supply us with your full account holder's details as well as ticket / reference number and contact details so that we can escalate this problem to the correct department?
Thank you,
The MetroFibre Team