MetroFibre have no people skills

All I can say MetroFibre have no people skills , they don't want to go out of their way to help a client, as i said to the tech, i don't want more trenching on the property, as there is a fiber installed on the property already, they said i must put in a new one for the cottage, we asked them to use the same fibre that was installed already, there is multiple lines already. they just gave us the BIG F1CK you. Going to lay a complaint with Icasa, CPA as well.