Metrofibre has the worst customer service ever!!

I recently moved into my new apartment at fish eagle modderfontein and I sent forms to Metro fibre as requested by estate manager to be connected on the fibre on the 06th of October 2021 since then there's been a lot of back and fourth with Metrofibre. Initially they had allocated a wrong person to my unit which took them weeks to resolve after they had insisted that I am not the rightful owner of the unit because thres already a person allocated to it. Now when that go resolved finally they scheduled an appointed for today the 9th of November 2021 and nobody came. I phoned several time to the support and they either dropped on me or promised to call me back and never did. I was then told that I was scheduled for an installation today at 07:00 which they believe is an error on their side and that was it. I don't know when I am going to get assisted and it's been a month and half waiting for Metrofibre. This is the worst service ever