TN
Tsundzukani N
1 reviews | Active since Sept 2024
12 Feb 2025, 17:02
Metrofibre has **** service
Since 2022 i paid the activation fee and I've sent countless emails and made countless calls but it seems like no one is will to assist me. Now they have switched off my internet when I call they hang up on me. Metrofibre provides **** service to their customers. If my internet is not back today. Tomorrow I am coming to those offices in centurion and my account better get sorted out. You guys are a bunch of ****mers
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MetroFibre Networx's replyOfficial
12 Feb 2025, 17:31Dear Tsundzukani
Thank you for reaching out and for bringing your concerns to our attention. We understand the importance of a stable and reliable connection, and we appreciate the opportunity to assist you.
Following a review of your account, we can confirm that your service was successfully unsuspended by our finance team at approximately 17:00 this afternoon.
We appreciate your patience and cooperation as we continue working to resolve your concerns.
Best regards,
MetroFibre Complaints & Escalations
Thank you for reaching out and for bringing your concerns to our attention. We understand the importance of a stable and reliable connection, and we appreciate the opportunity to assist you.
Following a review of your account, we can confirm that your service was successfully unsuspended by our finance team at approximately 17:00 this afternoon.
We appreciate your patience and cooperation as we continue working to resolve your concerns.
Best regards,
MetroFibre Complaints & Escalations
MetroFibre Networx's reply12 Feb 2025, 17:31
Official
Dear Tsundzukani
Thank you for reaching out and for bringing your concerns to our attention. We understand the importance of a stable and reliable connection, and we appreciate the opportunity to assist you.
Following a review of your account, we can confirm that your service was successfully unsuspended by our finance team at approximately 17:00 this afternoon.
We appreciate your patience and cooperation as we continue working to resolve your concerns.
Best regards,
MetroFibre Complaints & Escalations
Thank you for reaching out and for bringing your concerns to our attention. We understand the importance of a stable and reliable connection, and we appreciate the opportunity to assist you.
Following a review of your account, we can confirm that your service was successfully unsuspended by our finance team at approximately 17:00 this afternoon.
We appreciate your patience and cooperation as we continue working to resolve your concerns.
Best regards,
MetroFibre Complaints & Escalations