MetroFibre get your act together and fix things properly

Item: MetroFibre Networx
Rating: 1
Author: Kim J

I cancelled my data contracts and got fibre which I thought would be fantastic instead I had fibre for 2 and a half weeks when it went down. Had to wait to have it fixed and a day later it is down again. This is not acceptable. I depend on my fibre at home to be able to work. Now I guess I need to wait AGAIN for someone to come out. Worst part is I cancelled my data contracts and wish I never had because I am now at the mercy of MetroFibre

Helpful (0)

Replies (3)

MetroFibre Networx's replyOfficial

13 Jun 2019, 18:09

Good day Kim,

Thank you for your message. We shall look into your matter and one of our consultants shall give you a call shortly.

Kind regards,
MetroFibre Team

MetroFibre Networx's reply13 Jun 2019, 18:09

Official

Good day Kim,

Thank you for your message. We shall look into your matter and one of our consultants shall give you a call shortly.

Kind regards,
MetroFibre Team

Kim J's updateReviewer Update

14 Jun 2019, 08:48

Thank you. Someone was out early this morning and the problem was sorted. I appreciate it.

Kim J's update14 Jun 2019, 08:48

Reviewer Update

Thank you. Someone was out early this morning and the problem was sorted. I appreciate it.

MetroFibre Networx's replyOfficial

14 Jun 2019, 08:53

Thank you Kim,

We are happy to hear that you have been assisted.

We kindly request you to review the service you have received from us again on this platform. We would greatly appreciate it.

Kind regards,
MetroFibre Team

MetroFibre Networx's reply14 Jun 2019, 08:53

Official