MM
Mabusha M

1 reviews | Active since Sept 2021

30 Sept 2021, 19:14

MetroFibre Fibre down

The company did a infrastructure upgrade on the weekend, the fibre network has been down since Friday, their communication to us as clients has been appalling, the only feedback has been from a chat bot on Twitter, numerous ETA were set 2 days ago that were not achieved. It’s the 6th day and still no official communication and plan to have this sorted.

0
Replies (2)
MetroFibre Networx
MetroFibre Networx's reply03 Oct 2021, 13:13
Official
Good day,

We trust you are well.

We do apologise for the inconvenience caused.

Kindly be advised that we are following up on your query.

Kind Regards
MetroFibre
MetroFibre Networx
MetroFibre Networx's reply03 Oct 2021, 13:27
Official
Good day,

We trust you are well.

We do apologise for the inconvenience caused.

Kind Regards
MetroFibre