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shanil H
1 reviews | Active since Mar 2015
05 Oct 2023, 15:30
Metrofibre Fibre
Horrible experience. Been 5 days and no service. Horrible horrible service
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Replies (1)0
Replies (1)
MetroFibre Networx's replyOfficial
06 Oct 2023, 16:34Good day Shanil,
Please accept our apologies for the frustration caused.
The above-mentioned matter will be escalated to the relevant department for an urgent resolution.
Kindly take note of our Turn Around Time for installations and activations.
The installations/maintenance department and the complaints department will revert with feedback.
We sincerely apologize for the inconvenience caused.
We thank you for your patience.
Kind regards,
Nthabi
Please accept our apologies for the frustration caused.
The above-mentioned matter will be escalated to the relevant department for an urgent resolution.
Kindly take note of our Turn Around Time for installations and activations.
The installations/maintenance department and the complaints department will revert with feedback.
We sincerely apologize for the inconvenience caused.
We thank you for your patience.
Kind regards,
Nthabi
MetroFibre Networx's reply06 Oct 2023, 16:34
Official
Good day Shanil,
Please accept our apologies for the frustration caused.
The above-mentioned matter will be escalated to the relevant department for an urgent resolution.
Kindly take note of our Turn Around Time for installations and activations.
The installations/maintenance department and the complaints department will revert with feedback.
We sincerely apologize for the inconvenience caused.
We thank you for your patience.
Kind regards,
Nthabi
Please accept our apologies for the frustration caused.
The above-mentioned matter will be escalated to the relevant department for an urgent resolution.
Kindly take note of our Turn Around Time for installations and activations.
The installations/maintenance department and the complaints department will revert with feedback.
We sincerely apologize for the inconvenience caused.
We thank you for your patience.
Kind regards,
Nthabi