MetroFibre fastest way to destroy your business

It is a frightening realization that one company has all the power to destroy your business. World of technology run by *********** and unskilled employees. For 6 months MF refused to admit that their devices installed on my premises is faulty. I asked for a technician AT MY COST to be allocated to solve this problem, but they IGNORED the request point blank. I had mediocre connectivity and my overseas guests could not connect to their offices. Until that day as both ONT and Router finally died. An engineer was finally sent out after having NO connectivity for 7 days. When i raised the question of a rebate on my account for the 7 days lack of service, i found that this is the ONLY time when you will not receive an automated response from Metro Fibre. Ignore and stubborn is their modus of operandi... Good luck to you all out there, hopefully this country will come to its senses and we can have Starlink!!!!!